Your privacy is more than a legal obligation to us – it is a moral responsibility we take seriously every day. Find out exactly how qis918 collects, uses, and protects your personal information.
Quick Summary: qis918 only collects necessary data, never sells your information to third parties, protects your data with industry-grade encryption, and gives you full control over your personal information.
This Privacy Policy ("Policy") is published by qis918 and explains how we collect, use, store, protect, and share your personal information when you use the qis918 platform, including the official website at qis918.app and our mobile app.
Qis918 is fully committed to protecting the privacy of every member on our platform. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry standards in personal data management. Every decision regarding your personal data is made with your interests and security as the top priority.
By registering or using the qis918 platform, you agree to the collection and use of information as described in this Policy. If you do not agree, please discontinue use of our platform.
Qis918 collects various types of information to ensure our services function properly, remain secure, and meet the needs of every member. Below are the data categories we collect and their purposes:
| Data Category | Example | Main Purpose |
|---|---|---|
| Identity | Name, IC, Passport | Account Verification & KYC |
| Contact | Email, Phone number | Communication & security |
| Finance | Bank account, e-wallet | Payment Processing |
| Technical | IP, device, browser | Security & fraud prevention |
| Transactions | Deposit & withdrawal records | Compliance & Audit |
| Games | Betting history, wins | Responsible gaming |
Every piece of information we collect is used for clear and legitimate purposes. qis918 does not use your data for purposes beyond the following scope without first obtaining your consent:
Marketing Consent: qis918 will only send you marketing communications if you have given consent during registration or through your account settings. You may withdraw this consent at any time via your account settings.
Qis918 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, we share your data in the following limited circumstances only:
We share necessary data with third-party service providers who assist us in operating the platform, including payment processing providers, identity verification service providers, and licensed game providers. All such providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.
Qis918 may disclose your personal information if required to do so by law, court order, or a valid request from a government authority or law enforcement agency. In such situations, we will notify you where permitted to do so.
In the event of a merger, acquisition, or sale of company assets, member information may be transferred as part of the business assets. You will be notified of any changes in ownership or use of your personal information, as well as the options available to you in such circumstances.
The security of your personal data is qis918's highest priority. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or unauthorised disclosure.
Your personal data is retained for as long as necessary to fulfill the purpose of collection or as required by law. Financial and transaction records are kept for a minimum of seven (7) years in accordance with compliance requirements. Upon expiry of the retention period, data is securely deleted using methods that ensure no recovery is possible.
The qis918 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. Cookies are small text files stored on your device when you visit our platform.
You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the qis918 platform.
As a qis918 member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). To exercise any of these rights, please contact our support team:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal information.
You may request the deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict how we process your data under certain circumstances.
Response Time: qis918 will respond to any personal data rights request within 30 business days of receipt. For complex cases, this period may be extended with written notice to you.
The qis918 platform is strictly for individuals aged 18 and above. We do not intentionally collect or store any personal information from individuals under the age of 18. Should we discover that information from a minor has been inadvertently collected, we will promptly delete that information and close the account in question.
If you believe that your child or any minor has registered an account on our platform, please contact the qis918 support team immediately so that appropriate action can be taken.
Qis918 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. The latest update date is always displayed at the top of this document.
Any significant changes will be communicated to you via your registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the qis918 platform after the effective date of such changes constitutes your acceptance of the amended Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the qis918 dedicated data privacy team is ready to assist you:
For formal complaints regarding data protection, you may also contact the Personal Data Protection Department (PDPD) of Malaysia through their official channels.
Six key pillars that ensure your personal data is always protected on the qis918 platform
All data transmitted between your device and qis918 servers is protected with 256-bit SSL encryption – the same level of security used by leading financial institutions in Malaysia.
Qis918 has never and will never sell, rent, or trade your personal information to any third party for their own marketing or commercial gain.
Through your account settings, you can manage your privacy preferences, update personal information, control marketing communications, and submit data-related requests at any time.
The qis918 Privacy Policy is built on the foundation of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are protected under local legislation.
Your data is retained only for as long as necessary. Once the purpose of collection has been fulfilled and legal obligations met, the data is securely and permanently deleted.
The qis918 Malay-speaking support team is ready to help you resolve any privacy concerns within 30 working days, with priority given to urgent cases.
With robust data protection and a transparent privacy policy, you can focus on your gaming experience without worrying about the security of your personal information.
* This platform is strictly for individuals aged 18 and above. Your data is protected under Malaysia's PDPA.